Student safety enhanced with surveillance upgrade


An innovative end-to-end video surveillance system from Idis is helping to enhance safety and security at Chapter White City, a recently built student accommodation in West London. The advanced solution – comprising network cameras, recorders, Idis Center VMS, and all accessories – is eliminating security blind spots, improving image quality, and transforming usability for the 24/7 security team.

Chapter White City, run by residential property management leader Greystar, serves students from leading institutions including Imperial College, BPP University and London College of Fashion UAL. On-site amenities include bedrooms and studios, study spaces, a gym, social areas, meeting rooms, a laundry, secure entry, and a 24/7 security team – all designed to appeal to students from across the UK and overseas by providing one of the most attractive living spaces in the London student market.

Safety and wellbeing are top priorities for students and their families and with the incumbent surveillance system no longer meeting their needs, systems integrator Triple Star Fire and Security was asked to provide a complete upgrade – and they recommended Idis technology.

Thanks to Idis’s promise of low TCO (total cost of ownership), Triple Star’s installation team was able to design a system which more than doubled the number of cameras across the site, delivering effective HD image capture of every location without increasing operating expenditure. The solution provides full coverage of the building’s exterior, including entrances, storage areas and the car park, as well as internal communal areas including lift lobbies, corridors, and kitchens.

The installation at Chapter White City has already notched up one notable success with a recurring problem of damage to parked vehicles during refuse collection being resolved within days of the system being commissioned thanks to the availability of indisputable video evidence.

External security has been significantly enhanced with 5MP IDIS vandal-resistant IR domes that feature varifocal lenses, true WDR, and IR LED to guarantee crisp, clear images in all lighting conditions, including night-time coverage up to 30m.

Idis Direct IP true plug-and-play technology minimised disruption for students and day-to-day operations as it made the installation faster and easier for Triple Star’s engineers, with mutual authentication and seamless compatibility of the H.265 cameras and 32-channel NVRs. H.265 video compression combined with Idis Intelligent Codec also contributed to the reduced TCO by lessening the data storage burden by approximately 60%.

Matt Edwards, Security Systems Director at Triple Star Fire and Security commented: “Greystar is delighted with the Idis solution because it gives them outstanding performance now and the best TCO value long term, with low OPEX costs and assured flexibility. Building on this success Triple Star is undertaking more projects for this leading property developer.”
Jamie Barnfield, Senior Sales Director at Idis Europe added; “With this end-to-end video surveillance upgrade from Idis, Greystar now has the assurance that students are better safeguarded, and their personal property protected, giving them the confidence to enjoy their university experience. We look forward to working with Greystar on future projects as Idis continues to strengthen its position as a technology leader in the residential sector.”