New SOC Automation Suite meets long standing challenges

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Vector Flow, Inc’s latest Security Operations Center (SOC) Automation Suite is promising to deliver significant results for enterprise customers across a range of physical security operations that have been plagued by long standing challenges.

The SOC Automation Suite includes three key AI-driven modules: SOC Alarm Reduction, SOC System Health and Predictive Maintenance, and SOC Operation Key Performance Indicators (KPIs). These three modules provide complementary functionality that ties together physical security processes and automates time-consuming tasks to reduce costs, increase business value, and maintain compliance with measurable standards.

According to Vector Flow, Juniper Networks, a leader in networking solutions, deployed the SOC Automation Suite and noticed a drop in false alarms within the first 24 hours, and within a few weeks experienced an 80% drop in the total number of false-positive and nuisance alarms. During the same time, the SOC System Health and Predictive Maintenance module identified specific devices within their security system that needed adjustments or repairs.

“Vector Flow’s AI platform solves chronic false alarm problems out of the box. We didn’t have to teach it anything. It started learning from our data and started eliminating thousands of false alarms right away. This reduces our risks and costs while helping us focus on real security issues,” said Loren Hansen, CPP, CISSP, Safety/Security Technology Manager at Juniper Networks.

The Vector Flow SOC Automation Suite monitors and optimises thousands of connected physical security devices automatically, detects failed devices or early warning signs of failure of devices thereby eliminating many manual tasks and lowering the risk profile of the enterprise. With false alarms greatly reduced, trained SOC staff can focus on actual alarms and are immediately able to decrease response times significantly and improve customer service in any organisation.

“The high number of false, nuisance alarms and disruptions from faulty and misconfigured devices leads to fatigued SOC operations and increases the corporate risk profile. We need trained operators to focus on genuine emergencies, and management to focus on efficient, effective operations,” says Ajay Jain, Founder and CEO of Vector Flow. “Our expertise in understanding the underlying data and applying the right mix of artificial intelligence and machine learning techniques lets us detect and remediate false alarms, identify devices needing attention, and provide management with actionable operational insights.

With sustained learning from the infrastructure, our goal is to eliminate over 90% of the nuisance alarms. Vector Flows SOC Automation Suite pays for itself with tangible ROI very quickly.”

Vector Flow’s innovative Data-Driven Physical Security Platform is built on a foundation of advanced AI algorithms capable of processing and analysing vast amounts of data from otherwise disparate security systems and applying automation playbooks to reduce cost and risk. The innovative solution offers to simplify and improve physical security operations while delivering tangible ROI and lowering TCO, enabling new levels of physical security automation.