To better serve the needs of OEMs and machine builders, Moxa has launched a new Remote Connect Suite that provides an easier and more secure way to connect to remote machines and equipment for the performance of critical troubleshooting, maintenance, data acquisition, and device management, resulting in faster and smarter support.
Designed for Industrial IoT environments, the Moxa Remote Connect (MRC) is a remote connection management platform that includes server and client software along with a hardware gateway to seamlessly bridge the gap between field devices, engineers, and application servers for greater visibility and support. Hosted on Amazon EC2, MRC connects Ethernet-based edge devices to the server portal with the security needed in today’s networks. Client software connects the engineer’s laptop to the server portal so that they can manage all devices in real-time through a HTTPS web console. The MRC Auto Configuration function makes installation “plug-and-play” simple with no need for extensive IT knowledge and no requirement to configure VPNs, perform complex firewall settings or reconfigure IP Addresses.
MRC provides Smart IP Mapping to avoid IP conflicts and is firewall friendly to comply with existing IT security policies, allowing companies that need secure remote access to minimise the amount of time and effort spent on deployment.
In order to combat the numerous security risks that present themselves when data is collected through the Internet, MRC is equipped with security features including end-to-end encryption to prevent man-in-the-middle attacks. The Smart Protection function includes an embedded firewall that permits remote access under whitelist control without disrupting local networks. In order to provide an on-demand maintenance service, access to machines is fully controlled by machine operators.