SwannShield Voice Assistant from Swann Security

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Swann has announced the general availability of SwannShield, an AI-powered home security voice assistant. Compatible with Swann Security’s SwannBuddy4K Video Doorbell, SwannShield engages with visitors in real-time across different scenarios, from package deliveries and identifying guests to deterring potential criminals.

SwannShield uses the latest adaptive generative AI technology and user instructions to respond to visitors with natural, realistic, human-like interactions when they press the doorbell. When activated, homeowners can benefit from the first smart doorbell complete with an AI voice assistant that can speak to visitors or intruders on their behalf with a realistic voice in an American accent—even when they are not present.

It’s easy to personalise SwannShield via the settings in the app, including activating it at the times you need it most using night and/or away ‘modes’, telling it the address of your home, sharing the names of residents, and providing instructions for where deliveries should be placed. You can also set the demeanour of responses, choosing between polite, disinterested, or aggressive to adequately deal with the type and nature of visitors to your home.

SwannShield has security and privacy built-in and can effectively manage conversational exchanges across various scenarios. Its response accuracy and resilience safeguard against unanticipated interactions and adversarial requests. It is optimised to facilitate easy updates and future scalability via the cloud, like refining the assistant’s personality, and allows for users to personalise settings in the Swann Security app. You can also access transcripts of every conversation in the app to see if there are any security irregularities or concerns.

“Through thoughtful design and careful consideration of user feedback, we are delivering an AI-driven voice assistant that seamlessly integrates into users’ lives while providing enhanced protection and peace of mind. Representing an exciting step forward in the democratisation of AI for everyday consumers, the SwannShield Voice Assistant sets a new benchmark for intelligent home protection and reflects our commitment to continuous improvement and customer satisfaction,” said Alex Talevski, CEO of Swann