Relay’s RelayX features redundant connectivity, designed to provide teams across manufacturing, warehousing, hospitality, and healthcare with a simple and powerful platform to manage the unplanned complexities of frontline work. RelayX is powered by a revolutionary array of 5G/4G LTE cellular, Private LTE, LoRa, and Wi-Fi connectivity. RelayX ‘s patented software platform seamlessly weaves these connections together to create an ultra-redundant, turnkey network that results in reliability that frontline teams can leverage for communication, worker safety, and operational insights.
RelayX’s advancements in connectivity, durability, and audio quality were developed for the most challenging frontline environments, particularly manufacturing plants and distribution centers, where productivity is impacted when associates and leaders can’t effectively coordinate exceptions to scheduled work.
“Frontline workers are 80% of the global workforce and are the lifeblood of our economy, yet they remain highly under-served and largely disconnected from the power of the cloud in their daily work experiences. At Relay, it’s our mission to connect these frontline teams with simple, yet powerful tools that improve communication, enhance safety, and drive better operational insights,” said Relay CEO Chris Chuang. “RelayX is a huge step forward in advancing that mission. RelayX allows us to bring the capabilities of the Relay platform to more frontline teams, especially in industries like manufacturing and distribution. Frontline teams in these environments will not only love RelayX’s connectivity but also its loud, clear audio, and incredible durability. Now, more than ever, frontline businesses need an edge – something that will help them improve both their team’s performance and safety – we think RelayX can be that edge.”
RelayX combines multiple 4G/5G networks, Private LTE, LoRa, and Wi-Fi into one resilient connection – creating an ultra-redundant, turnkey network that drives unprecedented reliability.
RelayX was designed to meet the demands of even the harshest working environments. RelayX has industrial-grade durability, having received IP68 and MIL-STD-810H certifications, meaning it is drop-tolerant, submersible, and dust-resistant. RelayX’s audio system allows it to deliver audio that is loud and clear in very loud environments, using its high-output dual speakers, three digital microphones, and enhanced background noise cancellation. RelayX features a high-contrast OLED screen, which is clearly visible even in bright sun making it usable inside and out.
Each RelayX ships with a 3-year limited warranty that includes proactive device health monitoring and no-cost upgrades to equivalent models on qualifying plans after 3 years.
“The new RelayX device includes a dramatic upgrade in cell service and speaker sound,” said Frank Debellis, Inventory Manager of Ace Endico, an innovative specialty food distributor, who has been using RelayX as part of Relay’s early access program.
“The new digital display screen makes it easier for all users wherever they are located. The other feature that we use…is the translation feature. This is beneficial for multiple languages, making it easier to communicate with new hires. The Relay device has significantly improved our safety and security by introducing a panic alert feature. Panic alerts have taken safety and security to the next level with a press of a button. Relay has simplified our company’s communication, making a significant difference in a fast-paced environment where employees are constantly in motion,” added Gary Peloso, Food Safety Manager at Ace Endico.
