IDIS enables hybrid surveillance upgrade for hypermarket chain

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IDIS, the renowned manufacturer of trusted South Korean-made video tech, was chosen by Prisma’s chain of hypermarkets in Finland to implement a video surveillance upgrade to tackle shrink and improve system usability at four of its hypermarkets. The huge retail chain opted for a hybrid solution integrating many third-party products to improve their centralised view of operations and cut shrink.

Prisma’s existing surveillance system had been expanded and added over the years and encompassed more than 150 third-party analogue cameras to provide coverage in four malls – the Prisma Vaasa, Prisma Kouvola, Prisma Tripla and Prisma Kristiine.

Operating the system had become very challenging, with significant latency impacting camera control and no complete, “single pane of glass” overview of the system or sites.
Image quality and speed of the third-party video wall in the central control room were also issues that hampered their security team’s ability to track suspected thieves.

Working with systems integrator, Safe IT, Prisma opted for IDIS Solution Suite (ISS) VMS to facilitate a simple integration and deliver comprehensive coverage. ISS comes with easy-to-use live video streaming, management, and administration tools and the ability to seamlessly integrate third-party cameras from a single user interface.

The flexibility of IDIS Solution Suite was in evidence as Safe IT used an analogue and IP mix-and-match approach of new IDIS cameras while retaining existing third-party NVRs and legacy models. The cameras were rapidly and easily connected using a third-party encoder while improving system performance.

An IDIS video wall was deployed to provide live and centralised monitoring capabilities, enabling rapid identification, tracking, and rapid response to potential threats with operators benefitting from IDIS Smart UX Controls.

“The IDIS video solution has provided Prisma with greatly strengthened and improved efficiency of our security operations, ensuring an enhanced and proactive user experience for system operators,” reports Jari-Pekka Repo Security Manager, Prisma Tripla. “Prisma is delighted with the high performance of the IDIS solution, and we are now looking to roll the technology out to more stores in 2023.”

IDIS tech is providing Prisma with an improved user experience and enhanced security. In addition, IDIS technology gives Prisma the best total cost of ownership (TCO) with single one-off, upfront licencing and has allowed the hypermarket chain to extend the life cycle of existing equipment to improve sustainability and realise a rapid return on investment.

“The flexibility and scalability of IDIS Solution Suite has allowed Prisma to truly future-proof their surveillance operations as they embark on a phased upgrade at stores across the Nordics,” notes Harry Kim, Director of the IDIS EMEA Business Development Team.