Alarm.com’s Remote Video Monitoring (RVM) Console has won in the Central Station/Monitoring category of the SSI Most Valuable Product Awards this year, recognising the company’s commitment to expanding security through innovations that help prevent crime, speed emergency response, and save lives.
The RVM Console is a powerful system that enables central station operators to offer round-the-clock concierge video monitoring and proactive deterrence services to customers with Alarm.com Video Analytics cameras. When cameras detect a person or vehicle within a restricted area, such as a commercial delivery loading dock after hours, the event is immediately escalated to the monitoring station for review.
Operators receive an event alert in their monitoring platform that includes a direct link to the RVM Console. They can then review critical property and event data (including video) and assess the situation in real-time. If a threat is verified, operators can intervene using system hardware onsite to talk down through Alarm.com cameras, manually activate camera warning lights and audio alerts, and dispatch law enforcement as needed.
“Alarm.com is honoured to again be recognised as an MVP Award winner, especially for a solution that exemplifies the unique value of the Alarm.com for Business unified platform,” said Brian Lohse, General Manager, Alarm.com for Business. “The RVM Console makes it possible for monitoring stations and service providers to deliver a truly end-to-end solution that’s accessible and practical for the broadest possible market. Whereas typical remote video monitoring solutions require integrating disjointed components, Alarm.com’s unified platform streamlines operations by eliminating the need to install separate gateways and configure multiple software systems.”
In addition to the RVM Console, Alarm.com is also the recipient of a second 2024 MVP Award for Shooter Detection Systems (SDS) Powered by Alarm.com. The new end-to-end solution from Alarm.com instantly detects gunshots using the SDS gunshot sensor, sends alerts to facilities administrators, and provides first responders with critical information and situational awareness when seconds matter most.
MVP Awards recognise the best technologies, products, and solutions that keep people and properties safe. All entries were judged on innovation, functionality, competitive advantages, and benefits to the installer by industry leaders, along with the editors of SSI
