Amthal has implemented a comprehensive security overhaul at The Maltings Shopping Centre, enhancing a longstanding collaboration dating back to 1995. The upgrade revolutionises how the centre is monitored and managed, building on a foundation of full management responsibilities assumed by Amthal in 2017 and a dedicated maintenance programme initiated in 2013 to keep the system operational until the current enhancement was deemed necessary.
The upgraded system features the incorporation of 39 cutting-edge Dahua cameras, including PTZ, 180-degree, and AI-powered people-counting models. These new installations offer extensive coverage across all seven entrances and parking areas.
The system also integrates automatic number plate recognition with the barrier system to enhance vehicle access control, and people-counting technology delivers reliable data for analysing visitor trends.
Additional active deterrent measures and signage bolster site protection, while EMCS Sentry software continuously monitors hardware performance and camera availability. Secure on-site storage ensures that all data remains directly controlled by The Maltings.
Centre Director, Richard Marrett explains: “The new systems have changed the way we manage the centre. The cameras and control desk give us clearer oversight and together with features like people counting and vehicle access ensures we can identify incidents, respond quickly and review activity with confidence.” He adds, “Behind it all is the trust we have in Amthal, built over three decades of working together to keep The Maltings safe and welcoming.”
A redesigned digital control desk now consolidates live feeds, recordings, and analytics into a unified platform, granting the security team more comprehensive visuals and broader oversight than before. These upgrades result in enhanced efficiency, quicker response times, and improved security measures.
Amthal completed all installation work without disrupting The Maltings’ daily operations, collaborating with Dahua and the management and security teams to ensure shoppers, staff, and tenants experienced no inconvenience.
Kris Hallett, Business Development Director at Dahua Technology UK, noted, “The upgraded cameras now capture detail even in low light, and features like auto-tracking reduce the need for constant manual monitoring. People-counting sensors give the team reliable data across key areas, while number plate recognition integrated with the car park barrier has streamlined vehicle access and reduced misuse.”
He also highlighted the system’s remote accessibility, enhancing flexibility and efficiency.
The relationship between Amthal and The Maltings reflects a commitment to adapting to evolving security needs and technological advancements, starting with the original system installation in 1995.
Paul Rosenthal, Amthal Group Business Development Director, commented, “Our established partnership with The Maltings demonstrates how we work with clients over the long term. This complete upgrade with latest Dahua technology has delivered an integrated system that is straightforward for the team to use and manage via the new control centre. It ensures the centre remains safe, accessible and an enjoyable experience with complete peace of mind for tenants and shoppers alike.”
