As part of a $600M operational improvements programme, the Minneapolis-Saint Paul International Airport (MSP) has selected the Park Assist Solution from TKH Security to enhance parking guidance and enforcement capabilities at Terminal 1.
The airport is committed to leveraging proven, data-driven technology to improve traffic flow, increase visibility, and deliver a smoother arrival experience for passengers navigating one of the region’s busiest terminals.
“We’re excited to see this project finally move forward after a long journey,” said Jeff Sparrow, Director of Sales, North America, TKH Security. “From the outset, MSP took a deliberate, real-world approach – evaluating solutions side by side and gathering both performance data and customer feedback over time. That process ultimately led them to select our system. Like many initiatives of that era, the timeline was impacted by larger events. We appreciate MSP’s diligence and are grateful to now bring this vision to life.”
The Park Assist Solution, an automated parking guidance system (APGS), is being deployed across multiple parking facilities at Terminal 1, helping MSP manage high demand while reducing congestion and improving operational oversight. The project spans multiple garages and more than 6,400 parking spaces.
“MSP’s continued ranking as the No. 1 mega airport in North America underscores its dedication to exceptional customer service,” said Sparrow. “Projects like the expansion and improvement of Concourse G integrate smart parking guidance technology that further supports that vision, giving travellers seamless access from the moment they arrive.”
Each installation will leverage the parking management system’s camera-based M5 smart sensors, delivering real-time space occupancy data with accuracy exceeding 99%. Mounted above the drive lane, each sensor monitors multiple parking spaces simultaneously and uses intuitive LED indicators to guide drivers directly to available spaces, helping travellers park up to 63% faster while easing traffic congestion throughout the facility.
To further support efficient operations, MSP is implementing Park Alerts, a feature powered by license plate recognition (LPR), that enables automated monitoring and notifications. This allows airport operators to quickly identify vehicles that have overstayed, parked in restricted areas, or require attention, and helps to maintain order and improve compliance in high-traffic parking environments.
“Airports like MSP operate at an incredible scale, where even small inefficiencies can have a ripple effect on the traveller experience,” shared Sparrow. “By choosing Park Assist, MSP gains real-time visibility into parking activity and the tools needed to manage their facilities proactively for smoother traffic flow, faster parking, and a more controlled environment for both travelers and operations teams.”
With passenger volumes continuing to climb, MSP’s investment in smart parking technology helps position the airport to better serve travellers today while preparing for future growth. By reducing the time spent searching for parking and improving operational visibility, the Park Assist Solution helps create a more efficient, less stressful start to the journey.
