ADT on the shift from smart homes to intelligent homes

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For years, the smart home promised a more connected, more convenient life. Consumers were introduced to app-controlled lights and thermostats and Wifi-enabled doorbells. It was a meaningful leap forward — but according to ADT, it’s only the beginning. Here the company explains the view that a home should not simply react, it should anticipate. It shouldn’t just notify, it should interpret. It should not just connect devices, it should also connect the dots.

This challenge, according to ADT, is the difference between a smart home and an intelligent home. For the past decade, smart devices have automated routines, sent alerts and offered remote control. But, in reality, this technology acts more like digital switches than true home assistants. Smart devices are connected, but they do not necessarily understand. Now, with breakthroughs in artificial intelligence, ADT is starting to do far more than connect sensors and send alerts.

“We can take the information received from different devices, collect enough signals and integrate them through an orchestrated AI layer to infer intent and give more context,” says Gilles Drieu, ADT’s Senior Vice President and Chief Technology Officer.

“We get so many notifications,” says Jimmy Lin, ADT’s Vice President of Product Management. “Imagine a time when you get a notification from ADT, you know we’ve already done a bunch of analysis about what’s going on with you and your home. That’s true peace of mind.”

Below ADT offers a summary of how to make a home intelligent:
● AI-driven insight – New advancements allow devices, such as ADT’s Glass Break Sensor, to distinguish normal household noise from real danger. That means fewer false alarms and greater confidence in notifications.
● A unified, learning ecosystem – The ADT+ Security System for example, keeps every device, including cameras, doorbells, locks, sensors and thermostats, working in harmony. The system begins to understand the home, when people leave, when they return, where they need light and when temperature adjustments can save energy without sacrificing comfort.
● Experiences that simplify, not complicate – In the intelligent home, people are not managing their devices; the devices are supporting them. Only the most relevant information rises to the homeowner’s attention, while the system quietly handles the rest.

“This year, 2026, is about setting ourselves up to provide these proactive notifications, by detecting anomalies and putting a bunch of new signals together that we’ve never had before,” Lin says. With over 150 years experience in home security, ADT has, according to Lin, embraced innovation to help deliver protection with empathy and human insight.

“We are in the business of respecting the trust our users have given us over many years,” Drieu says. “With intelligent home security systems, information with context can be provided to our monitoring centres and to first responders, so they can be much more efficient and prepared to handle issues as they occur.”

“Security is top of mind for everybody,” Lin adds. “It is ubiquitous. It doesn’t matter the type of person you are or your age. Everybody wants to feel safe. Everybody wants to feel protected.”